Courier Operation Updates & Announcement During This EMCO & NRP Period - EasyParcel | Delivery Made Easy
Announcement

Courier Operation Updates & Announcement During This EMCO & NRP Period

Following the National Recovery Plan (NRP) and Enhanced Movement Control Order (EMCO) enforcement for Malaysia, many of you may be concerned about what lies ahead. We hope this blog will provide some much-needed updates on all the courier services on our platform to you.

Status Areas
National Recovery Plan Phase 1 Johor, Kedah, Kuala Lumpur, Melaka, Negeri Sembilan, Putrajaya & Selangor
National Recovery Plan Phase 2 Perak, Terengganu, Kelantan, Pahang, Sabah & Penang
National Recovery Plan Phase 3 Sarawak, Perlis & Labuan
Enhanced Movement Control Order (EMCO) Click HERE for the full lists of EMCO areas and their periods

Having no printer at home or running out of ink/paper? No worries, book for Pgeon Paperless service without air waybill printing needed, sit back and wait for pick up at your doorstep. Senang jer!

Operation Status For Couriers During This NRP & EMCO Period

Pick up and deliveries will remain as usual but kindly expect some delays in delivery during this NRP and EMCO period.

Operation Hours Are Back To Normal From 22nd July 2021 Onwards

  • Monday – Friday (Sunday – Thursday in Johor, Kedah, Kelantan and Terengganu)
    Peninsular Malaysia from 8.30am until 3pm
    East Malaysia from 8am until 3pm
  • Saturday – Sunday (Friday – Saturday in Johor, Kedah, Kelantan and Terengganu)
    Closed

Service Interruption Notice

  • Courier operates as usual but kindly expect some delays in delivery during this NRP and EMCO period until further notice.

For more info about Pos Laju operation during this NRP and EMCO, click HERE.

Late Delivery During This Pandemic Period
Due to inter-district and interstate roadblocks and limited flight options, kindly expect delays in delivery between 1 – 3 days.

Closure of Several Branches For Sanitisation
Operations at the following areas have been affected due to local branches being closed for sanitisation processes. Do note that these branches will remain closed for an indefinite period of time until sanitisation of the branch has completed.

  • Gelang Patah: Pick up and delivery unavailable until further notice.
  • Cheras: Pick up and delivery unavailable from 13th until  24th May 2021.
  • UTM – Skudai | Alor Setar | Teluk Intan: Pick up and delivery services will be unavailable until further notice.

Click here to check on the branches (the list might change depending on the Covid-19 situation).

Operate As Usual For NRP & EMCO Areas

  • Courier operates as usual but kindly expect some delays in delivery during this NRP and EMCO period until further notice.

Delivery Temporarily Closed

The courier services provided by Teleport will be temporarily unavailable for bookings that involve the areas stated below until further notice is made.

Domestic

  • Sabah
  • Sarawak
  • Labuan

Temporarily Closures For Postcodes Below
Effective from 1st until 12th June 2021

Pick Up & Delivery Not Available

  • Tangkak Branch (from 12th – 22nd August 2021)

Remain Operation But Slightly Delays In Delivery

  • All Skynet branches
    Monday – Friday from 9am – 6pm
    Saturday from 9am – 1pm
  • Kelantan & Terengganu
    Monday – Friday from 9am – 6pm
    Saturday from 9am – 1pm

For more info, you may click here to find out.

Service Interruption Notice

  • Kinabatangan & Telupid service closed until further notice
  • SR1 branch will be closed from 6th-8th August 2021 (pick up and delivery will be slightly delayed during 6th-16th August 2021)

Operate As Usual For NRP & EMCO Areas

  • Courier operates as usual but kindly expect some delays in delivery during this NRP and EMCO period until further notice.

Service Interruption Notice

  • Services in Labuan will be closed from 14th until 28th June 2021

Operate As Usual For NRP & EMCO Areas

  • Courier operates as usual but kindly expect some delays in delivery during this NRP and EMCO period until further notice.
Safety measures to take note of during this pandemic period to minimise the physical contact and the risk of infection in between senders, delivery heroes and receivers:-
  • Reducing outings by choosing pick up service or avoid crowded courier branches by choosing drop off to Pgeon points.
  • Employing contactless pick up/ delivery methods, such as place your parcels in front the house for delivery heroes to perform pick up/drop-off.
  • Keeping a safe social distance (at least 1 meter) with the delivery heroes.
  • Open your parcels outside the house and disinfecting the items before bring them inside.

Kindly ensure the address booked is available for pick up/delivery. Facemask is prohibited for international delivery for all couriers at the moment.

Kindly expect some delays in pick up and delivery due to the restricted operation hour and the spike in parcel volume during this pandemic period.

We at EasyParcel remain committed to serving and supporting all our supporters, delivery partners and eCommerce partners as we go through this tough time together as a nation. Rest assured, we will continue to keep you updated over here! For any enquiries, you can reach our support team via HERE.