[Pgeon Prime] Successful Pick Up & Next Day Delivery, Or FREE For Next?

Take good care of your jaw so it won’t drop on the table because we’ve got exciting news to share for those in KL/Selangor, Penang and Johor areas!

Standing in the shoes of SMEs and eCommerce sellers, Pgeon understands how frustrating this must be when rider missed your collection or there is a delay for your parcel delivery. With this concern in mind, they decided to drop down their 1-3 days delivery duration to a maximum 1 day with their newly launched courier service – Pgeon Prime.

Now, you can get your parcels picked up on the scheduled date and delivered reliably on the next business day from as low as RM5 for delivery within the same state and RM5.50 for interstate delivery (depends on your selected top up package).

Otherwise, we’ll grant you a FREE Pgeon Delivery shipment up to 5kg for each failed attempt of either pick up or delivery.

What if you have up to 100 shipments? To make everything easy for you, Pgeon Prime is now available in our latest bulk parcel template comes with primary courier company and also alternative courier company. Let’s say you choose Pgeon Prime as your primary courier but your area is not under its coverage, then our system will automatically change it to your selected alternative courier in checkout page so you don’t need to quote 1-by-1. Easy peasy lemon squeezy!

Along with this guarantee, you can now book a Pgeon Prime shipment with 100% confidence! And be sure to check on the postcode before you book for Pgeon Prime:-

Terms & Conditions

• For Pgeon Prime, you’ll be given a free Pgeon Delivery shipment up to 5kg if we miss our promised pick up and next day delivery on the agreed date. 
• For miss pick up or late delivery, you have to report to us via [email protected] within 7 working days in order to reedem yourself free Pgeon Delivery shipment(s) for next.
• The following requirements must be met to qualify for this guarantee:-
  – Pgeon Prime is selected as the service.
  – Receiver address is the correct address.
  – Pgeon Prime guaranteed next day delivery compensation:-
  The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe flood. Also, delivery scans might be inaccurate.
• An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.
  • An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee.
  • You shall have no claim for damages against us for any loss that you may suffer as a result PROVIDED that, where the delay is caused by the mechanical breakdown of one of courier vehicles, they shall use their best endeavours to provide a replacement vehicle with the minimum delay practicable.
  • We shall not in any circumstances be liable for any late delivery or missed delivery or failure to deliver caused by or contributed to by any deficient or ambiguous labelling of a consignment and you agree to be responsible for ensuring that such labelling is clear and unambiguous.